Please be advised that Soulsavercpr LLC does not provide refunds for any reason whatsoever. However, we do allow for a 30-day rescheduling period for any course that has been paid in full. It is important to note that you will only be permitted to reschedule your course once. Failure to attend the rescheduled course will result in forfeiture of your payment. For special circumstances we will allow any refund, the refund fee will be deducted.
As per the guidelines established by the American Heart Association (AHA) and American Safety and Health Institute (ASHI), students are required to perform CPR correctly, including demonstrating proper depth, speed, and accuracy on mannequins. In the case of an instructor-led course, students will be expected to pass a written exam. If a student is unable to pass both the written and skill exams, they will not receive a certification card, nor will they be granted a refund.
However, students will have the opportunity to take a remedial course and attempt the written and skill exams again, or to take another class free of charge within 30 days of the failed course. It is important to note that students will not receive a certification card until they have successfully demonstrated all skills and passed the written exam.
We at Soulsavercpr LLC take the importance of proper CPR training seriously, and we are committed to ensuring that all students are fully equipped to perform CPR correctly in any situation. If you have any questions or concerns about our policy, please do not hesitate to contact us.
We at Soulsavercpr LLC understand that sometimes unforeseen circumstances may cause a student to be tardy for their CPR class. However, please note that students may not be more than 15 minutes late to their CPR class. If a student arrives more than 15 minutes late, they will need to reschedule their class within 30 days of the original late class.
For CNA students, the lateness allowance is extended to 30 minutes for in-person classes. If a CNA student is more than 30 minutes late, they will need to reschedule their class.
Please note that each student is only permitted to reschedule their class once, regardless of the reason for lateness. Failure to attend the rescheduled class will result in forfeiture of the payment.
Please note that for any CNA course, a deposit is required in order to secure a seat. However, the course must be paid in full before the start of the class.
In the case of CPR or any other course that we offer, no deposit is required. However, the course must be paid in full in order to hold a seat.
We appreciate your cooperation with our payment policy and look forward to providing you with top-quality CPR and CNA training. If you have any questions or concerns, please do not hesitate to contact us.
Rude or Aggressive Behavior :
We would like to remind all students that disruptive or aggressive behavior will not be tolerated during any Soulsavercpr LLC courses. This includes but is not limited to vandalism, being under the influence of drugs or alcohol, fighting, using offensive language, inappropriate physical contact, sexual harassment, and any form of racism.
In the event that a student engages in any of these behaviors, we reserve the right to discontinue their participation in the class and revoke their payment. The student will be asked to leave the premises immediately.
We are committed to providing a safe and respectful learning environment for all students, and we appreciate your cooperation in upholding this standard.
Disclaimer or a Liability Release Statement (Personal Property):
At Soulsavercpr LLC, we kindly request that all students leave their personal belongings locked in their vehicles. Please be advised that we cannot be held responsible for any lost, stolen, or damaged personal property during our courses. By participating in our courses, students release Soulsavercpr LLC from any liability for personal property.
Furthermore: The use of a step stool involves a risk of injury or death. The user assumes all responsibility and risks arising from the use of the tool. SoulsaverCPR shall not be liable for any damages, injuries, or accidents arising from the use of the step stool. By using the step stool, the user agrees to release, indemnify, and hold harmless SoulsaverCPR and its affiliates, officers, directors, employees, agents, and suppliers from any and all claims, damages, and expenses arising from or related to the use of the product.
Disclaimer or a Liability Release Statement (Vehicle):
Please be advised that Soulsavercpr LLC assumes no responsibility for any loss, theft, or damage of vehicles parked on our property. This includes but is not limited to theft, vandalism, or any other damage that may occur. By parking your vehicle on our premises, you acknowledge and accept this policy and release Soulsavercpr LLC from any liability for your vehicle.
As per Soulsavercpr LLC’s discretion, the company reserves the right to cancel a class. In the event of such cancellation, students will be provided with the option to either receive a refund or reschedule the class within a period of 60 days from the date of cancellation.
Blended CPR Requirements:
For Blended CPR certification, it is a requirement for the student to complete both an online and skills portion as mandated by all organizations. Prior to scheduling the skill portion, the student must present proof of completion for the online portion.
With regards to CPR books, it is mandatory for all students to purchase their own book from the organization in which they will seek certification and bring it to class. Alternatively, students are allowed to purchase the online version of the book and bring a device to access it during class.